Privacy Policy

Introduction

CarpoolConnect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our carpool coordination service.

Information We Collect

We collect information you provide directly to us, including:

• Email address (for account creation and magic link authentication)
• Names of family members and children in your carpool
• Carpool schedules and practice locations
• Any other information you choose to provide

Payment Information

When you make a purchase, payment processing is handled by our third-party payment processor, Stripe, Inc. We do not receive, store, or have access to your complete credit card number, CVV, or other sensitive payment credentials.

What we store: We store a Stripe customer identifier that links your CarpoolConnect account to your Stripe customer record. We also store your pass expiration date to provide you with the appropriate service level.

What Stripe stores: Stripe securely stores your payment method details in accordance with Payment Card Industry Data Security Standards (PCI DSS). Stripe may retain transaction history, billing address, and payment method details as described in Stripe's Privacy Policy.

By making a purchase through CarpoolConnect, you acknowledge that your payment information will be processed by Stripe and that Stripe's terms and privacy policy will govern the handling of your payment data.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our carpool coordination service
• Send you authentication emails (magic links)
• Share carpool information with families you invite
• Respond to your comments and questions
• Improve and develop our services

Information Sharing

Your carpool information is only shared with families you explicitly invite to join your carpool. We do not sell, trade, or otherwise transfer your personal information to outside parties. Your data is never used for advertising purposes.

Data Security

We implement industry-standard security measures to protect your personal information. All data is encrypted in transit and at rest. We use secure authentication methods (magic links) that eliminate the need for passwords, reducing security risks.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us.

Children's Privacy

Our service is designed for parents and guardians to coordinate carpools for their children. We collect children's names only as provided by their parents/guardians for scheduling purposes. We do not knowingly collect personal information directly from children under 13.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of non-essential communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@carpoolconnect.app